1. About these terms
1.1 This website is operated by Fosters Solicitors LLP (“we”, “us”, “our”). We are a limited liability partnership registered in England and Wales under number OC421626, with our head office at William House, 19 Bank Plain, Norwich, NR2 4FS.
1.2 These terms and conditions (“Terms”) govern your access to and use of our website at fosters-solicitors.co.uk and any content, tools or services made available through it (the “Website”).
1.3 By accessing or using the Website, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use the Website.
1.4 We may update these Terms from time to time (see section 12). Please check this page periodically to take notice of any changes, as they are binding on you.
2. Who we are and how we are regulated
2.1 Fosters Solicitors LLP is authorised and regulated by the Solicitors Regulation Authority (SRA), SRA number 647633. The professional rules that apply to us can be found in the SRA Standards and Regulations at sra.org.uk.
2.2 We have offices in Norwich, Lowestoft and Wymondham. Details of our offices and how to contact us are available on our Contact page.
3. Using our website
3.1 You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:
- use the Website in any way that breaches any applicable local, national or international law or regulation;
- use the Website in any way that is unlawful or fraudulent, or with any unlawful or fraudulent purpose or effect;
- attempt to gain unauthorised access to the Website, the server on which it is stored, or any server, computer or database connected to it;
- introduce any viruses, trojans, worms, or other material that is malicious or technologically harmful;
- attack the Website via a denial-of-service attack or a distributed denial-of-service attack; or
- reproduce, duplicate, copy, resell or otherwise exploit any part of the Website for commercial purposes without our written consent.
3.2 We may suspend, withdraw or restrict the availability of all or any part of the Website for business and operational reasons, and we will try to give you reasonable notice of any suspension or withdrawal.
4. No legal advice and no solicitor–client relationship
4.1 The content on the Website is provided for general information only. It does not constitute legal advice and should not be relied upon as such.
4.2 Reading the Website, making an enquiry, or otherwise contacting us through the Website does not create a solicitor–client relationship between you and Fosters Solicitors LLP. A relationship is created only once we have formally agreed to act for you and issued a client care letter or engagement terms.
4.3 You should always seek professional legal advice tailored to your specific circumstances before taking, or refraining from, any action based on content found on the Website.
4.4 Please do not send us confidential or time-sensitive information through the Website until we have confirmed we are able to act for you.
5. Our virtual assistant (“Ask William”)
5.1 Our Website offers an optional virtual assistant, “Ask William”, to help you find the right legal team and start an enquiry.
5.2 Ask William provides general information only and does not provide legal advice. Using it does not create a solicitor–client relationship (see section 4).
5.3 Please do not enter highly sensitive or confidential information into the assistant. How we handle information you provide through the assistant is explained in our Privacy Policy.
6. Intellectual property rights
6.1 We are the owner or the licensee of all intellectual property rights in the Website and in the material published on it, including text, graphics, logos, images and design. These works are protected by copyright and other laws and treaties around the world. All such rights are reserved.
6.2 You may print off one copy, and may download extracts, of any page(s) from the Website for your personal, non-commercial use.
6.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, or graphics separately from any accompanying text.
6.4 The Fosters Solicitors name and logo are trade marks of Fosters Solicitors LLP. You are not permitted to use them without our prior written approval.
7. Links to and from other websites
7.1 Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.
7.2 Such links should not be interpreted as approval by us of those linked websites or the information you may obtain from them. We accept no responsibility for any loss or damage that may arise from your use of them.
7.3 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
8. Accuracy of information and disclaimers
8.1 We take reasonable care to ensure that the information on the Website is accurate and up to date. However, we make no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete or current.
8.2 The law changes frequently and the content may not reflect the most recent legal developments. Information on the Website is not a substitute for professional legal advice.
9. Our liability
9.1 Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under English law.
9.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms that may apply to the Website or any content on it, whether express or implied.
9.3 We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with:
- use of, or inability to use, the Website; or
- use of or reliance on any content displayed on the Website.
9.4 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, programs, data or other proprietary material due to your use of the Website or your downloading of any content on it, or on any website linked to it.
10. Availability of the website
10.1 The Website is made available free of charge. We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of the Website without notice.
10.2 You are responsible for making all arrangements necessary for you to have access to the Website, and for ensuring that all persons who access the Website through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.
11. Privacy and cookies
11.1 We only use information we collect about you in accordance with our Privacy Policy and our Cookie Policy. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.
11.2 Please review those policies to understand our practices.
12. Changes to these terms
12.1 We may revise these Terms at any time by amending this page. Please check this page from time to time to take notice of any changes, as they are binding on you.
12.2 These Terms were last updated on the date shown on this page.
13. Complaints
13.1 We are committed to providing a high-quality service. If you have any concerns about the Website or our services, please see our Complaints page, which explains how to raise a complaint and how we will handle it.
14. Governing law and jurisdiction
14.1 These Terms, their subject matter and their formation, are governed by the law of England and Wales.
14.2 You and we both agree that the courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms or their subject matter.
15. Contact us
To contact us, please email enquiries@fosters-solicitors.co.uk or call 01603 620508, or write to us at Fosters Solicitors LLP, William House, 19 Bank Plain, Norwich, NR2 4FS. Further contact details are on our Contact page.