Personal Injury Legal Admin Assistant

About us

Fosters Solicitors, established in 1761, is one of the oldest law firms in England. From our rich heritage, we’ve grown into a modern, progressive firm that values integrity, professionalism, and exceptional client care. We put our clients, colleagues, and partners at the heart of everything we do.

Our Personal Injury & Group Actions team are recommended as Top Tier in The Legal 500 UK, and noted for being “very friendly and contactable“. In the Chambers and Partners UK Guide 2026, Fosters is ranked and noted for housing “a respected team of personal injury lawyers” in the category, Personal Injury: Mainly Claimant – East Anglia.

The opportunity

We are currently seeking a confident and personable Legal Admin Assistant to join Chris Turner and our Personal Injury team in Norwich. This is an exciting opportunity to support a busy and highly regarded department in delivering outstanding client service to individuals who have suffered injury through no fault of their own.

This role offers the chance to develop your legal and administrative skills in a rewarding area of law where empathy, attention to detail, and efficient case support make a real difference to clients’ lives.

About you and key responsibilities

You will play a vital role in supporting our personal injury lawyers ensuring that all administrative and client care processes run smoothly. Typical duties will include:

• Managing incoming post, emails, and client correspondence.
• Preparing standard documentation and drafting straightforward letters or forms.
• Opening and closing client files in accordance with compliance requirements.
• Assisting with the preparation of court bundles and supporting documents.
• Liaising with clients, medical agencies, insurers, and third parties.
• Obtaining and organising medical reports, witness statements, and other evidence.
• Maintaining accurate file notes and updating the Case Management System.
• Answering telephone calls, taking detailed messages, and providing updates to clients.
• Supporting fee earners with general administrative tasks as required.

Skills and experience required

While prior knowledge of personal injury law is advantageous, it is not essential. Full training will be provided. We are looking for candidates who can demonstrate the following:

• Excellent attention to detail and ability to work independently.
• Strong organisational and multitasking skills.
• Outstanding written and verbal communication.
• Confidence in dealing with telephone queries and client drop-ins.
• Ability to adapt and reprioritise workload in a fast-paced environment.
• Familiarity with Case Management Systems and Microsoft Office.
• A proactive, initiative-led approach to problem-solving.
• Reliability, punctuality, and a professional demeanour.
• Willingness to learn and develop within the role.

Training and development

You will receive full training by Chris and the team and the opportunity to develop is available to the right candidate.

How to apply

If you are ready to take the next step in your career and join an award-winning and respected law firm, we would love to hear from you. Please send your CV and cover letter detailing your suitability to: Rebecca Coleman, Head of HR at recruitment@fosters-solicitors.co.uk

Applications will be reviewed on a rolling basis, and the vacancy will close once a suitable candidate is found.

Fosters Solicitors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply today and become a valued member of the Fosters Solicitors team!